Every transaction on 88Source.com is backed by buyer protection
Every transaction on 88Source.com is backed by our comprehensive buyer protection program.
What is buyer protection?
Our Buyer Protection program safeguards purchases made through 88Source.com. From payment to delivery, the goal is to ensure your order arrives as described — or the transaction is corrected through refund, replacement, or dispute resolution.
Why it matters
International sourcing requires trust. Buyer Protection is designed to reduce payment risk, delivery uncertainty, and product mismatch concerns so buyers can transact with stronger confidence.
Secure Payments
Funds are held securely and only released after satisfactory receipt conditions are met. No payment is released until the transaction advances properly.
On-Time Delivery Support
If shipment timing falls outside the agreed delivery window, the order is reviewed for refund, credit, or corrective action based on the transaction terms.
Product Quality Assurance
If goods arrive damaged, defective, or materially different from the listing, the case can be escalated for refund or replacement review.
How it works
Our protection flow keeps the buyer covered across payment, shipment, and inspection.
Place your order
Submit your order and payment through the 88Source transaction flow. Payment remains protected while the order advances.
Supplier ships
The supplier prepares and ships the order. Tracking and movement details support the next stage of the transaction.
Inspect on arrival
Inspect the goods on delivery. Buyers have 30 days to raise quality, quantity, or delivery-related disputes.
Confirm or dispute
Confirm receipt to release payment, or open a dispute for rapid review and resolution support.
What’s covered
Buyer Protection applies automatically to core transaction-risk scenarios.
| Scenario | Coverage | Resolution |
|---|---|---|
| Order not delivered | Fully Covered | Full refund within 5 business days |
| Product significantly different from listing | Fully Covered | Full refund or replacement |
| Damaged goods on arrival | Fully Covered | Replacement or partial/full refund |
| Incorrect quantity received | Fully Covered | Shortfall refunded or reshipped |
| Late delivery beyond agreed window | Fully Covered | Full refund or delivery credit |
| Supplier unresponsive after payment | Fully Covered | Immediate escalation and refund |
| Change of mind / cancelled order | Partial | Subject to supplier cancellation policy |
Frequently asked questions
Common questions about claims, disputes, and refunds.
How do I open a dispute? +
How long does dispute resolution take? +
Are all suppliers on 88Source covered? +
What documentation do I need for a claim? +
How are refunds paid? +
Source with confidence on 88Source
Buyer Protection is designed to support trust at every stage of the transaction — from payment through delivery, inspection, and dispute review when needed.